Virginia Leisure has a great selection of quality tubs and pools, plus all the other stuff that turns your backyard into an unforgettably nice outdoor space. The staff is knowledgeable and very helpful, taking time to make sure you make the right choice of product, at the right time. No pressure. After delivery they keep supporting you to maintain the products and keep enjoying your investment for years to come.
I recently bought a spa from Doug at Virginia Leisure. Doug was incredibly helpful throughout the whole process. Before I even went to the store he came out and checked our existing deck to ensure that it could support a spa. He spent time with me in the store explaining the different benefits of each manufacturer. He even set up a soak test when my husband and I were able to wet test the different spa models. We ended up buying a Bullfrog spa which we love! Doug also helped us set up delivery and installation and electrical set up. He was always available by phone or email to help me through the start up process and with my spa maintenance questions. I highly recommend Virginia Leisure. Doug did a fantastic job!
Top notch crew from sales person, to delivery men, to the electrician! Drew our sales person was extremely knowledgeable and answered many, many of our questions to our satisfaction. The price was outstanding and the tub was high quality. The delivery crew was friendly, took our old tub and installed the new tub from a very tight entrance way. The recommended electrician quickly installed the proper outlets and hooked up the tub the very next day! COULDN’T BE HAPPIER.
Nate was courteous, professional and listened to our needs. We got tired of spending money to repair our old hot tub even though Mr. Lewis was an excellent repair person. Our old hot tub was sunken in the deck so we had size limitations. Nate was able to show us a few Spas that met our needs. Because of how short I am he had me sit in the hot tub to see where the water level fell on me. Perfect fit. And I absolutely love the lounger. A whole body massage at once. From removal of the old hot tub to installation of the new, everything was handled in an organized fashion. It was installed and filled in one day. Love my new hot tub. Thank you, Nate.
I worked with Doug when I bought my hot tub and KamadoJoe grill. He was always straight forward and helpful. I especially liked the fact that he did not try and put the other brands down. His recommendations were spot on. Shortly after installation, there was a small glitch in the programming of the spa and Doug came out and worked overtime to ensure it was corrected and I was 100% satisfied. I would definitely recommend Doug and Virginia Leisure to all who are in the market.
The staff is very friendly and knowledgeable. Always pleasant. When I have problems with my pool or hot tub they sell me what I need and nothing extra.
Doug spent a lot of time with me answering questions and showing me the different functions of my hot tub. This is the only place I buy my supplies from. You wont be disappointed with this place.
Virginia Leisure is so easy to work with. They (Nat) helped me pick a spa that would fit my needs. There was no pressure to buy the most expensive, etc. The delivery process went smooth. I did have a minor issue a couple of months after having the spa. Nat came out personally and the problem was fixed. They are great on the sales and service side. Would recommend Virginia Leisure to anyone looking for a spa.
Very friendly and knowledgeable, low pressure staff sold me a Bull Frog spa about two years ago. If you want the best spa get a Bull Frog. Comparing the way they are manufactured with others will show you they are worth a little extra money. They also sell less expensive yet very nice spas of other brands but I believe only Virginia Leisure has Bull Frogs in the area. You get a discount on all future spa chemicals and free water testing. I think they are great and have other things to chose from such as grills, pool tables, above ground pools, and saunas from what I have seen there. I would definitely buy from them again.
Virginia Leisure Customer Reviews
Virginia Leisure is your hot tub, swim spa, and above ground swimming pool headquarters, including water care products, hot tub parts, accessories and repair. We also offer a full selection of Breezesta patio furniture. Browse the featured products on our website from a variety of popular brands like Bullfrog, Caldera, American Whirlpool, Vita Spas, Sharkline, Poolife, Baquacil, Swimline Water Sports and more.
Customer Reviews Are What Matters
We know that what really matters is not what we tell you about Virginia Leisure. What matters it is about what others say about us! Please review a selection of testimonials of what past and current clients have to say about Virginia Leisure.
Our website is wonderful at showing you many of the relaxation options available from our trusted manufacturers and suppliers. We suggest to browse our featured products on our website. Since we are distributors of a variety of manufacturers, in most cases, if you see something on one of their websites, we can probably accommodate – just ask!
We do want to add that the BEST way to experience the look, feel and function of a new hot tub is the ability to see it in operation. At our store location, we have a variety of hot tubs, swim spas and above ground pool products and materials you can check out in-person. Sometimes, the best way to be sure about something is to just plunge in and try it! Want to climb in and experience the hot tub you are considering buying? Bring your swimsuit and a towel and we can accommodate you with an of our in-house operational models!
A big thank you to all our past and current clients that took efforts to post an online testimonial for Virginia Leisure! We hope you are enjoying your purchase and are looking forward to seeing you again soon.
Questions? Give us a call at (757) 410-9588.
Our customers love our service and attention to quality and detail.
Stop by Virginia Leisure today and find your special place.
HIGHLY RECOMMENDED: 10 Stars for after sale support! If you are like me and more concerned about how a business is going to stand behind their product and continue to support you as the customer after the sale then you cannot go wrong here…
I am the guy that says “I have to see it or experience it to believe it”. I can without hesitation say that I am a believer of Nathan and Virginia Leisure. After buying our new BullFrog and having it delivered. It was discovered that that…
Virginia Leisure has always been a pleasure to deal with. I bought a pool from them a few years back and it has worked flawlessly.
Recently my hot tub that is no longer manufactured has been having issues. Their customer and technical …
Thanks for the 5 Stars Mark. Glad Nate was able to help you out!
Virginia Leisure's team are all extremely professional, knowledgeable, and have superb customer service. Bought a MB4 pool spa several months ago and I'm thoroughly enjoying it. Nice this team is just a call away to provide support.
Thanks for the 5 Stars Mr. Johnson. Glad you are enjoying your American Whirlpool Swim Spa!
I purchased a A8 Bullfrog hot tub from Virginia Leisure May 2023. We had an excellent buying and delivery experience. As we completed our backyard project, it wasn’t until August we had the hot tub placed and electrician connected it to …
Thanks for the 5 Stars Mr. Nabet, glad we were able to help diagnose and fix the issue. Sometimes electricians make mistakes too. Nate is patient and very knowledgeable.
Nathan and vibe at this business was much better than the person/place we visited prior. More inventory, more price options, honest, knowledgeable, and no pressure. Thank you for making our experience and product perfect for our family!
Thank you HB. We are glad you chose us for your backyard needs. We love the Vibe too! I mean, we do sell fun!
This drain cap broke and I wasn’t able to fix it. I stopped by Virgins Leisure, and Nate gave me the replacement piece at no extra cost. When I got home, I couldn’t get the old part of the cap out. So, I called VL, and Nate came right …
Thanks for the great review Alex. Glad Nate was able to get you taken care of. Some people don't realize the value of having great customer service. We are not perfect but we do everything we can to take care of our customers!
The only place to go and get all your pool, hot tub and outdoor furniture needs. Kayli and Jill gave us amazing deals on our polywood furniture set and our pool chemicals. People there are super nice and not sales/commission drive.
Thanks for the 5 Stars Paul. Kayli & Jill are great. Enjoy your pool & furniture.
I will have to say it’s been almost a year. July will mark one year since we’ve had our Willis swim spa and have nothing but great things to say about the staff at Virginia leisure definitely my go to spot for anything I need and they are …
Glad you are enjoying you swim spa Christine, and thanks for the 5 Stars!
We bought a swim spa from Jill there. She took excellent care of us got us all that we needed to take care of our new spa.
She basically had to teach us as we were newbies to the spa world. We love our new swim spa. It's the best of both …
Glad you are enjoying your Swim Spa Mr. Hockett. See you soon!
Drew stayed nearly 3 hours past closing to allow us to do our research and answer any and all questions. He never once made us feel bad about it or used salesman pressure tactics. We got a great deal and he was very transparent. He made …
Thanks for the 5 Stars Mr. Brill!
I have been using this company for several years. I highly recommend Virginia leisure. All of the employees are very knowledgeable; great to work with; and have guided me through the entire process of both the purchase of a pool, and hot …
Thanks for the 5 Stars Carrie, sorry for the late reply!
As I am soaking in our new tub, I wanted to add my expirience we had at Virginia Leisure. Our shopping and ultimately buying was easy and pressure free. Stephen and the crew was helpful with our questions made purchasing smooth and easy. I …
Enjoy your hot tubbing Mr. Walton, and thanks for the 5 Stars!
Friendly and informative sales staff. We bought a pool and hot tub here and they are very supportive of your needs and questions as we had many since we are first time owners of both. Chemicals and supplies are priced cheaper than Amazon …
Thanks for the 5 Stars Mr. Cook!
Ask for Kayleigh! Every time we go in she is the first to offer assistance. She always writes down step by step directions to help with whatever issue we have. We have never been anything but satisfied with the service from her and Virginia…
Amber, thanks for the great review! Kayli is great, she is always happy and ready to assist anyway she can. Enjoy your pool it is HOT out there!
Last year we bought the perfect spa from VA Leisure. This week I had to call for some warranty work. Nathan took my call and was exceptionally helpful in easing my mind that our spa wasn't fatal. He'd have a Service Tech call us back. …
Amy, thank you for the great review. We are not perfect, but we appreciate you taking the time to write of the great service we provided. Hope you enjoying you spa! Happy Soaking!
Top notch service. I needed a new pump. When I went into the store, the person who could best help me was unavailable. Instead of just sending me away, they took down my info for the parts guy to call me. He got back to me in a reasonable …
We appreciate the 5 Stars Theresa, I am glad we exceeded your expectations!
Best pool/spa/ outdoor furniture dealership in Virginia . Doug is the manager and has been for many years . These people have you covered when it comes to being in your happy place . They have pools and spas setup inside of the building…
Thanks for the awesome review Mr. Lyman. We appreciate the kind words and all of our customers, see you soon!
Easy, low, to no pressure sales. Knowledgeable and helpful staff. We hired our own electrician to support hook up requirements. He didn't know what he was doing. Called Virginia Leisure and they came right out and set him straight and got …
Thanks for the 5 Stars Mr Moore, we hope you are enjoying your Caldera Spa. We got your back!
Sale/Purchase was easy and pleasant with Jill. Wait time for manufacture of hot tub was candidly explained. Delivery was well done as was the removal of the old hot tub. Electrician was user friendly. Paperwork associated with all aspects …
Thanks for the great review Mr. Suchy. Jill is awesome. We try to be as candid as possible with current lead times on hot tubs, and certainly appreciate your patience, HAPPY SOAKING!
Had them install a pool 2 years ago. It rusted between the out side shell and pool liner causing a hole. They have worked with the manufacturer to get it replace. Thanks for the great service.
Thanks for the 5 stars Mr Whitfield. Glad we were able to get you taken care of, even after the manufacturer mishap. We appreciate your patience.
Update: It's July and our pool is still not installed (bought the pool at the beginning of March). The contractor Virginia Leisure (JR Services) uses is very backed up. So are the majority of the pool installers in the area. There was a …
Manuel,
Thanks for the nice review. We appreciate you taking the time to write the review. Yes we are a little different when it comes to explaining the pools and the options people have for different components of their pool. We are just trying to be thorough. Thanks again.
Sales associate Steve at Virginia Leisure was amazing walked in the store at 5 we had our new pool by 5:30 they loaded it on the trailer that day awesome Place friendly staff everyone there is amazing nothing bad to say at all
Thanks Mr. Rhodes, hope you are enjoying your swimming pool.
We got the Bullfrog hot tub that my doctor recommended. Everyone who works there is super friendly and helpful – really great staff! My only disappointment was the slime that appeared in the tub after turning the jets on.
Thanks for the 4 stars Ruth. Sorry about the "slime", probably left over from water testing at the factory. Hopefully we got you taken care of and you are enjoying your Bullfrog Hot Tub!
Being first time above ground pool owners Virginia Leisure's staff were very helpful with answering all questions. Stephen was wonderful, from answering questions to writing up the sale to delivering everything to our home.
After the pool …
Thanks for the great review Sam. We are here to assist in anyway we can. Enjoy your pool!
We purchased a spa from Virginia Leisure and are happy we did! We love our new spa; we were replacing an old one that we purchased from a different company 15 years ago. We're glad we went with Virginia Leisure for this one. They were very …
Mr. Williams,
We greatly appreciate you taking the time to give Virginia Leisure a 5 Star Review! You will get many years of enjoyment from your Caldera Spa. The Martinique model offers some great features that will make relaxing easy, including the freshwater Salt System. Thanks again for the wonderful review, Happy Soaking!
Working with Virginia Leisure has been an easy, "no hassel" experience and we're really enjoying our hot tub. The folks at Virginia Leisure have been great and have answered all our questions. Even the delivery guys were great! We highly …
We looked at all the local dealers and by far Virginia Leisure were the most professional and offered a package that was just right. It took a while to get the tub (COVID situation) but they kept us informed all the way. Finally it was here…
Paul,
Thank you for the very nice review. It means the world to us. And thank you for your patience waiting for your new Caldera Spas Martinique hot tub. COVD has presented some obstacles for our manufacturers, our staff, and most importantly, you, our customer. We try to be as transparent as possible when it comes to incoming shipments, and getting the word to our customers of any unexpected delays. We hope you are enjoying you new Martinique, and thank you for trusting Virginia Leisure with your hot tub needs!
In this busy, crazy world you sometimes just want to relax and now more than ever stay home! We were shopping for a hot tub and decided to see what Virginia Leisure had to offer. Virginia Leisure has a large showroom with a nice variety of…
Doris,
Thank you for the very nice review! Positive customer reviews are always great to get, and yes, Stephen is awesome! Hopefully you are relaxing more than ever in your Caldera Spas Geneva, it is an amazing hot tub! And yes, we are only a phone call away if you need anything. Thanks again
We love our new Tub!
Everyone was great to deal with through the entire process from start to finish.
We would definitely recommend them for all you hot tub needs!
Ray,
Thanks so much for the very nice review. At Virginia Leisure, we do everything we can to ensure our customers are happy and satisfied with their purchase. I hope your are enjoying your Vita Spa Envie hot tub. Remember, we are only a phone call away and we are open 7 days a week to assist. Happy Soaking!
Everyone has been very helpful with getting the hot tub set correctly & we are enjoying it so much!!
Wallace,
Glad to hear everything is going great with your Caldera Spas Seychelles model. Sometimes getting everything "dialed in" takes a little bit. As you know, we offer free water testing and hand holding for our customers until we make them hot tub experts too! The Freshwater Salt System is awesome, and takes a lot of the guess work out of water care. Happy Soaking!
I ended up going to Virginia Leisure, which is a hike from where I live, because a hot tub that I ordered from Atlantic Spas was delayed by 4 months. Let me save you time and a massive headache: go to Virginia Leisure and buy a Bullfrog …
Ruth Ann,
Thank you for the wonderful review! We take great pride in having happy, satisfied customers, and it is great to read a review like this. Thank you again for your very kind words. Enjoy your Bullfrog A8, it is, as you said "hot tub nirvana".
My husband and I purchased our first ever hot tub from Virginia Leisure. Nate helped us through the process. He was informative, helpful, and not pushy at all. We got the tub as promised and we couldn’t be happier with it! The water balance…
Amy,
Thanks for the nice review, we appreciate it! Glad you are enjoying your hot tub and your Breezesta Furniture!
Wish there was a six star rating. I was trying to get help from a VitaSpa dealer in California and no one would return my calls or help over the phone. I saw an ad for Virginia Leisure with their phone number in bold so I gave them a call (…
Thanks for the 5 Stars Phaedra!
I visited 4 stores before I happened upon this gem. The other establishments had tiny show rooms and the staff was less than inviting. Virginia Leisure had a great selection of hot tubs on site combined with a friendly and knowledgeable …
Jeffrey,
Thanks for the great review. I am happy we were able to exceed your expectations. Hope you are enjoying your hot tub, happy soaking!
I purchased a 24’ round pool with salt water system. Drew was my sales rep. He was great at explaining everything and helping me decide which pool and system to get. He listened to my questions and concerns and found answers and solutions…
Stephen was hands down the most polite, informed, patient sales professional we have come in contact with ever regardless of the business. Thanks to him we know more about the hot tub industry than we ever thought possible. But more …
Mrs Lassiter, thank you for the unbelievably kind words. We are very happy to have Stephen on our staff, he is great. We are very thankful for all of our customers, and we thank you for trusting us with you hot tub needs. Our entire staff will do everything we can to ensure you have many years of enjoyment from your Caldera Geneva!
We purchased a hot tub here a couple of years ago and we were very happy with the way the sale went. Nathan took his time to make sure we were picking the tub that was right for us and everything went smooth with delivery. We still go back …
Thanks for the great review Mrs. Erezo, we are happy you are enjoying your hot tub.
I have purchased 2 tubs in the last 3 years from them (we moved)and both experiences were good. Solid knowledge in the store, reliable and good delivery, and we will buy from them again if and when we move again.
Mr. Bagley,
We certainly love our repeat customers. Thank you for the 5 Star review. If you ever move again, you know where we are at, just kidding. We hope you are enjoying the new hot tub, and the new house. Thanks again for trusting us!
First time in store. Very welcoming, no pressure sales, answered all of our questions. Will be returning for other outdoor furniture and pool needs.
Mrs. Taylor,
We hope you are enjoying your Breezesta Furniture, it is an AWESOME product. Come back and see us for your pool needs, and other furniture needs when you are ready. We will surely take good care of you, and thank you for the 5 Star Review, and very nice words.
The sales staff was very knowledgeable about all the products they offer. I never felt rushed when l took the time I needed to “wet” test the spas in order to select the options I desired. All the staff was friendly and helpful. Prices …
We are very happy you are enjoying your Bullfrog Spa Mr. Burns. Thanks for the great review, Happy Soaking!
They are helpful with your questions and don't try to upsell you. They test your water and give you competent information rather than making you buy additional chemicals that are unnecessary. I recommend coming here for your needs.
Thanks for the great review Mr Lewis. Happy to take care of you!
It has been about 15 years since I went into a spa retail location. This place is amazing. Huge indoor inventory, great sales staff, pricing discounts out of this world. Go just to go! And yes, my wife decided to purchase the Tesla of hot …
Mr Bracken, thanks for the great review, and very kind words. The Caldera Cantabria is in fact the "Tesla" of Caldera Spas. Too many awesome features to list out here. We certainly appreciate your business and hope you guys are enjoying your Hot Tub, Happy Soaking!
We purchased our pool from there last memorial day. We had issues with the installers and ended up installing ourselves but service is fabulous in store when you need to go in for products.
Sandra, we are glad you are enjoying your swimming pool.Thank you for the kind words and the 5 Stars!
This is our second season for chemicals and advice on our pool. We find that the staff is super knowledgable and friendly. Prices are comparative and fair. I strongly feel this is our best fit for our pool needs.
Tricia,
I am glad we are able to assist you with your swimming pool. Thanks for the kind words and the 5 Stars!
After searching online for pool table felt and being amazed at the price tags of $500+ decided to try somewhere local to get the pool table done faster and these guys were awesome $150 for the exact color felt I was looking for and the …
Thanks for the great review Mr Tibbs, glad we could assist and save you money. Enjoy your pool table.
Top notch crew from sales person, to delivery men, to the electrician! Drew our sales person was extremely knowledgeable and answered many, many of our questions to our satisfaction. The price was outstanding and the tub was high quality…
Thanks for the nice review Mr Neet. Thanks for trusting us with your hot tub needs!