rongalyon via houzz.comMy wife and I spent several months and visited several local establishments before returning to Doug at Virginia Leisure in Chesapeake. He and his staff were always Professional, courteous and never in a rush to “make the sale”. We discussed all brands and models offered at this facility and comparisons to other brands and companies elsewhere. After visiting the other establishments we returned for a fourth visit and eventually settled on our brand choice. Next we review all the models and different levels of entry within that brand and thankfully were steered clear of the model we thought we wanted. After selecting our model he put us in touch with local trusted contractors to evaluate and perform installation. Since installation Doug and his staff have always been available by phone or in person to answer any questions about use and maintenance. Of note is that not only are his initial prices very reasonable but necessary supplies after purchase also are competitive. We recommend he and his staff highly.
echristman via houzz.com
I worked with Doug when I bought my hot tub and KamadoJoe grill. He was always straight forward and helpful. I especially liked the fact that he did not try and put the other brands down. His recommendations were spot on. Shortly after installation, there was a small glitch in the programming of the spa and Doug came out and worked overtime to ensure it was corrected and I was 100% satisfied. I would definitely recommend Doug and Virginia Leisure to all who are in the market.
christmas4me2001 via houzz.com
The staff is very friendly and knowledgable. Always pleasant. When I have problems with my pool or hot tub they sell me what I need and nothing extra.
Doug spent alot of time with me answering questions and showing me the different functions of my hot tub.
This is the only place I buy my supplies from. You wont be disappointed with this place.
kbrown170 via houzz.com
Virginia Leisure is so easy to work with. They (Nat) helped me pick a spa that would fit my needs. There was no pressure to buy the most expensive etc. The delivery process went smooth. I did have a minor issue a couple of months after having the spa. Nat came out personally and the problem was fixed. They are great on the sales and service side. Would recommend Virginia Leisure to anyone looking for a spa.
stonesx6 via houzz.com
Very friendly and knowledgeable, low pressure staff sold me a Bull Frog spa about two years ago. If you want the best spa get a Bull Frog. Comparing the way they are manufactured with others will show you they are worth a little extra money. They also sell less expensive yet very nice spas of other brands but I believe only Virginia Leisure has Bull Frogs in the area. You get a discount on all future spa chemicals and free water testing. I think they are great and have other things to chose from such as grills, pool tables, above ground pools, and saunas from what I have seen there. I would definitely buy from them again.
dportlock via houzz.com
Doug and the staff at Virginia Leisure have the most outstanding customer service I have ever experienced. We experienced some issues with the water in our hot tub foaming and Doug came by the house after the store had closed on a Saturday to help us figure out a solution to the problem. They have always been most helpful any time we have gone into the store to buy chemicals or get our water tested.
Would highly recommend them and the products that they sell!
botlowski via houzz.com
We purchased a hot tub/spa from Virginia Leisure. They were fantastic to work with and delivered exactly what we wanted. We could not be happier with our spa!
sannuta13 via houzz.com
Doug and his team were greatt – patient, provided detailed information and were not pushy. Service before and after purchase is excellent. Thank you
dkeithrobinson via houzz.com
I purchased a Bull Frog hot tub/spa from Virginia Leisure and have been very pleased with the product and service. The biggest challenge of my install was getting my spa up to a second floor deck. The staff visited my property and assured me that they could safely and successfully get the tub to the upper deck. Everything went well and I have been very happy with the product!
Jim & Vicki- Chesapeake
My recent purchase from Virginia Leisure was one of the best overall experiences that I have had at any company that I have dealt with. Both Doug and Nathan were well informed about the products that they have on display and worked with me to my end goal of purchasing the best hot tub on the market today (Bullfrog Spas). It’s not everyday that a company will give the time of day to learn everything that you need to know about the products that they sell, however not only did they have the patience to deal with a difficult customer (Me) but they went over the top to meet my needs. I would and will continue to do business with them from here forward. Keep up the good work and thank you!
Cindy H.- Chesapeake
We just purchased our first above ground pool at Virginia Leisure, after checking several other nearby pool stores. Doug was most helpful and gave us a great deal on all we needed to get started. He is always just a phone call or email away, and answers ALL our questions as first time pool owners, making us feel comfortable about each step. We know we can count on any of the wonderful guys working there to help us whenever we need it and we’ll make Virginia Leisure our personal pool place. None of the other places we visited compared to their excellent customer service. We’re so glad they are nearby. Happy to give them a 5 star rating!
M. T.- Virginia Beach
Fabulous service! I’m a new pool owner who had LOTS of questions about everything. Doug took his time, explained things in easy steps as to how to maintain the pool ,and keep it safe for my kids! Nice showroom, lots of cool stuff, and they do free water testing. Thanks Virginia Leisure!
Jill F. – Suffolk, VA
I just bought our pool here (3/5/13). Great customer service! I shopped around a lot, and they were the best (price, quality & service).
Jessica L.- Chesapeake, VA
Love our pool & hot tub from them, always friendly & helpful! Glad we chose them!
Jason E. – Chesapeake, VA
If anyone is looking for a pool, hot tub, grill, sauna or any other leisure toys, I highly recommend stopping in Virginia Leisure!!!!!! Very very friendly staff that does not pressure you at all, instead they inform you of everything you need to know and answer your questions without making you feel like an idiot.
Andy E. – Grandy, NC
I bought a 18′ round pool in July. Just wanted to say thanks. Mostly for the pool but also for the advice on my craigslist filter and the other accessories. The pool is great! No need to go all the way to Virginia Beach for our pool needs on the OBX. Virginia Leisure in Great Bridge had everything we needed for our late summer pool install in Grandy NC. Friendly service and great advice! Sales Staff ROCKS! Thanks a million.
Leslie C. – Moyock, NC
We did it right at VA Leisure! Thanks Joe & Nate for your help.
Mindal S. – Chesapeake, VA
Shopping with Virginia Leisure has been a great experience. If you are looking for a hot tub, pool, supplies, pool table, they are the place to go. The staff is always friendly and extremely helpful. I bought a bullfrog spa from them last year and as a Chiropractor, I recommend them to all of my patients. The Spa is easy to maintain and works great. They have also been so helpful with our pool (and we are first time pool-owners and need a lot of help). I am very thankful that we found Virginia Leisure.
K. Fiona Davis- Virginia Beach, VA
I recently bought a spa from Doug at Virginia Leisure. Doug was incredibly helpful throughout the whole process. Before I even went to the store he came out and checked our existing deck to ensure that it could support a spa. He spent time with me in the store explaining the different benefits of each manufacturer. He even set up a soak test when my husband and I were able to wet test the different spa models. We ended up buying a Bullfrog spa which we love! Doug also helped us set up delivery and installation and electrical set up. He was always available by phone or email to help me through the start up process and with my spa maintenance questions. I highly recommend Virginia Leisure . Doug did a fantastic job!